NAVEX has introduced a comprehensive online training program designed to help New York retailers comply with the recently enacted Retail Worker Safety Act. The interactive course addresses the law’s requirements for workplace violence prevention policies and employee training, targeting businesses with 10 or more employees.
The new training solution provides retailers with a streamlined approach to meeting regulatory mandates. Businesses must implement violence prevention policies and offer interactive training to employees upon hire and annually, with slightly different requirements for smaller organizations.
According to Dr. Jen Farthing, general manager of training at NAVEX, the course offers engaging content that simplifies the compliance process. The training covers critical areas such as de-escalation techniques, active shooter protocols, emergency procedures, and the use of safety devices like silent response buttons.
Key features of the training program include customizable content that allows businesses to integrate their specific site procedures and emergency protocols. The solution also provides specialized training for supervisors, focusing on managing emergencies and addressing potential security threats.
The NAVEX One platform further supports compliance efforts by tracking employee training progress, sending automated reminders, and generating comprehensive compliance reports. This approach not only helps retailers meet legal requirements but also promotes a culture of safety and preparedness in the workplace.
With the Retail Worker Safety Act’s effective date of June 2, 2025, approaching, retailers are under increasing pressure to develop and implement appropriate workplace violence prevention strategies. NAVEX’s training solution offers a proactive and practical approach to meeting these emerging regulatory challenges.
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