Comcast has announced the opening of a new Xfinity store in Crystal, Minnesota, marking a significant expansion of its retail presence in the Twin Cities area. Located at 5606 W. Broadway, the store is designed to provide customers with an immersive experience of Xfinity’s product lineup, including internet, video, mobile, and home security services.
The new location features an interactive design that allows visitors to explore and experience Xfinity products and services firsthand. Customers can receive personalized support, exchange or upgrade equipment, and manage their accounts in a modern, customer-friendly environment. The store’s operating hours are Monday through Saturday from 10:00 a.m. to 7:00 p.m., and Sunday from 11:00 a.m. to 6:00 p.m., offering convenient access for local residents.
With this addition, Comcast now operates 16 Xfinity retail locations in the Twin Cities, enhancing its local presence and customer service capabilities. The new store also includes a dedicated space for Comcast Business customers, where local businesses can discuss their technology needs and explore solutions tailored to their requirements.
Crystal Mayor Jim Adams welcomed Comcast’s investment in the community, highlighting the importance of access to the latest technology for residents. In conjunction with the store opening, Comcast has demonstrated its commitment to community support by donating $2,500 to the NEAR Food Shelf, reinforcing its role as a corporate citizen.
Rachel Johnson, vice president of Sales and Marketing for Comcast Midwest, emphasized the store’s role in providing personalized service and expert support to enhance customers’ connectivity experiences. The new location offers hands-on device demonstrations and tailored assistance to meet individual needs.
The Crystal store opening is part of Comcast’s broader investment strategy in Minnesota. Over the past three years, the company has invested more than $525 million in technology and infrastructure across the state, focusing on network expansion and upgrades. This substantial investment underscores Comcast’s long-term commitment to improving connectivity and services for Minnesota residents and businesses.
Customers looking to visit the new store can take advantage of Comcast’s online appointment booking system, allowing them to schedule appointments in advance for a more streamlined experience. This feature, along with the store’s comprehensive services, reflects Comcast’s focus on customer convenience and satisfaction.
The expansion of Xfinity’s retail footprint in Minnesota comes at a time when reliable internet connectivity and advanced home technology services are increasingly essential for work, education, and entertainment. By providing a physical location where customers can interact with products and receive in-person support, Comcast aims to bridge the gap between digital services and personalized customer care.
As the telecommunications landscape continues to evolve, the new Xfinity store in Crystal represents Comcast’s adaptation to changing consumer needs and preferences. It serves as a hub for technology and connectivity solutions, offering residents of Crystal and surrounding areas a local resource for exploring and adopting the latest in home and business technology services.
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