Denver International Airport (DEN), the world’s sixth busiest airport, has undergone a significant transformation in its parking operations. Flash, a leading end-to-end parking technology platform, has successfully completed an extensive overhaul of both public and employee parking facilities at DEN, marking a new era in airport parking management.
The City and County of Denver awarded the contract to Flash in August 2024, and in a remarkably swift 22-day period, the company deployed its advanced platform across nine public and employee parking garages and lots. This upgrade directly impacts the airport’s 40,000 employees and the staggering 77.8 million passengers who pass through DEN annually.
Mark Nagel, Senior Vice President of Parking and Commercial Transportation at Denver International Airport, expressed enthusiasm about the partnership, stating, ‘Flash’s commitment to DEN has been tremendous and we look forward to a bright future that provides innovative solutions to improve the customer experience.’
The implementation of Flash’s technology has already yielded positive results. In the initial weeks following deployment, DEN reported improved traffic flow and reduced wait times for vehicles entering and exiting the airport’s parking facilities. The comprehensive upgrade encompasses 144 lanes, featuring 137 kiosks, 97 license plate recognition (LPR) lanes, and 49 automatic vehicle identification (AVI) lanes.
One of the standout features of this new system is the AVI lanes, which allow employees to enter and exit parking areas automatically within seconds. This is achieved through vehicle-mounted passes that require no interaction with phones or kiosks, significantly streamlining the process for airport staff.
Dan Sharplin, CEO of Flash, highlighted the company’s capability to handle DEN’s high-volume requirements: ‘DEN is the sixth busiest airport in the world and sees millions of parking transactions each year, requiring the highest service level. Our technology breadth and industry-leading scale, plus our maniacal focus on the driver experience, made us confident we could support DEN’s traffic volumes and service levels while getting passengers and employees through parking transactions quickly.’
The Flash platform’s design as an enhanced cloud-based parking solution offers additional benefits to DEN. In the event of internet, payment processor, network, or cloud disruptions, the system maintains continuous operations and critical payment processing capabilities. This resilience ensures that the airport’s parking facilities remain operational under various circumstances, providing reliability to both the airport and its users.
This transformation of DEN’s parking infrastructure represents a significant step forward in airport operations and passenger experience. By reducing wait times and improving traffic flow, the new system has the potential to alleviate stress for travelers, potentially leading to a more positive overall airport experience. For employees, the streamlined entry and exit process can contribute to improved work efficiency and satisfaction.
The implementation of such advanced technology at one of the world’s busiest airports sets a new standard for parking management in high-traffic environments. As airports globally continue to seek ways to enhance operational efficiency and passenger satisfaction, DEN’s partnership with Flash may serve as a model for future upgrades at other major transportation hubs.
The success of this project also underscores the growing importance of technology in modernizing infrastructure and improving urban mobility. As cities and transportation centers continue to evolve, solutions like Flash’s platform demonstrate how innovative technology can address complex logistical challenges and enhance the daily experiences of millions of people.
For more information about Flash and its parking solutions, visit www.flashparking.com.
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